Alert
Last updated
Last updated
The IMQA MPM alert page enables you to recognize the dangerous situation of the app. You can set alerts in various ways, such as alert threshold by performance index, specific version, and device. The set alert is displayed on “Dashboard > Recent alert list” and can also be sent to the e-mail of the logged-in account.
By default, alert policies are sorted by recently added alert. You can add several new alert policies, and disable or delete an alert policy.
The IMQA MPM Alert policy page consists of the following:
❶ Add a policy You can add a new alert policy. If you click [Add Policy], the “Set alert policy” page will be displayed.
❷ Policy name Displays the policy name entered when adding an alert policy.
❸ Summary Displays the set value of the location, the OS version, the device, and the app version in Advanced filter that was set when adding an alert policy.
❹ Delete Deletes the added alert policy. When the policy is deleted, the alert item in question is deleted and not sent anymore.
❺ Deactivate Disables the added alert policy. If you click [Deactivate], sending an alert with the alert item in question stops temporarily. Click [Activate] to enable the alert again.
❻ Added alert policy When clicked, the “Set alert policy” page will be displayed. You can change the setting.
You can set alerts in various ways, such as alert threshold by performance index, specific version, and device.
If you click [Add Policy] on the top right of the alert policy list, the “Set alert policy” page will be displayed.
1. Input a desired policy name.
2. Set the ratio of the data exceeding the threshold, which is indicated by the alert threshold and danger level by performance index. Click [Reset Threshold] on the top right to reset to the “Project Preset” value.
❶ Performance index Displays the name of the performance index to set an alert threshold.
❷ Danger level Displays the normal range, warning range, and danger range of the alert threshold.
❸ Problem occurrence rate Displays the normal range, warning range, and danger range of the alert threshold in percentage (%), which can be adjusted by dragging the mouse.
❹ Threshold You can input the alert standard for each performance index. The default value will be automatically entered if there is a threshold set in “Project Preset”, which can be changed to the threshold of the alert standard.
Number of crashes/launches
-
Native UI rendering time
300ms
Webview UI rendering time
100ms
Response time
3,000ms
CPU usage
50%
Memory usage
100MB
Default danger level - Normal: Less than 10% of all data that exceed the threshold. - Warning: More than 10% of all data that exceed the threshold. - Danger: More than 30% of all data that exceed the threshold.
You can set the threshold for alerts and the problem occurrence rate separately from the project preset.
❺ Activate/Deactivate performance index You can enable or disable an alert by performance index. An alert is not sent for the performance index in question in an Inactive state. On the contrary, an alert is sent in an Active state.
3. If there is a specific item you wish to receive an alert at, select the advanced filter. Do not select the advanced filter to receive alerts for all items. (* Filter function is available in paid plan)
App version: Set as “All” by default. Select an app version to select an app version from the list of all app versions. You can search for an item or select multiple items.
Device: Set as “All” by default. Select a device to select a specific device to receive an alert at from the list of user devices that are collected so far. You can search for an item or select multiple items.
OS version: Set as “All” by default. Select an OS version to select a specific OS version to receive an alert at from the list of user OS versions that are collected so far. You can search for an item or select multiple items.
Location: Set as “All” by default. Select a location to select a specific country to receive an alert in from the list of user locations that are collected so far. You can search for an item or select multiple items.
If an alert is set after selecting a specific app version, you can manage alerts for each app version.
4. Select the channels you want to get notifications on.(email, browser notification)
Email: Notifications will be sent to your email.
Browser Notifications: Web browser push notifications allow you to get notifications even if you do not have access to IMQA. You should enable browser notifications on your PC. A popup that asks you for authority to send notifications appears only when you first set up browser notifications on the PC. You can check the setup with [Browser Notification Test].
For members who will get browser notifications After setting up notifications, when a member views the “Project List,” a popup asking the member for authority to send notifications appears at the top of the browser.
Browser Notifications are currently supported for Google Chrome only.
5. Select project members to get notifications.
6. When your setup is done, click [Save].
Push notifications do not show up on my web browser. If you do not get notifications from your web browser after setting up browser notifications, please make sure that this is not the case in any of the following cases:
When you selected “Disable” in the popup
When Notification Center is set to OFF on your PC
When the browser you are using is not Google Chrome or is not a supported version
You need to allow notifications in Google Chrome on your PC. You can choose any one of the two methods below to enable browser notifications. (1) ❶ Click [Lock] on the left side of the IMQA address bar followed by “Enable” for notifications. ❷ Refresh the page.
Even if you “allow” browser notifications, you will not be able to get pushes normally if the Notification Center is set to OFF on your PC. See how to change the Notification Center settings below.
(1) Window ❶ ‘Click ‘Settings > System > Notifications & actions’. ❷ Find “Get notifications from these senders." ❸ Select Chrome under “Get notifications from these senders."
(2) Mac ❶ Choose Apple menu > System Preferences, and then click “Notifications." ❷ Toggle “Allow notifications” to turn notifications for Google Chrome.
Browser Notifications are currently supported for Google Chrome only. If you do not get browser notifications even with the settings above, you may be using a version that does not support web pushes. Please update to the latest version of your browser and try again.
If you set up browser notifications by yourself Click “Browser Notifications” and select [Enable] in the popup asking the member for authority to send notifications that appears at the top of the browser.
(2) (If the above does not work for you) ❶ Click [More] to the right of the address bar and then Settings. ❷ Click to go to Privacy & Security > Site Settings > Notifications ❸ In the Site Block List, change the setting of the site containing the IMQA website URL(https://mpm.imqa.io, http://crash.imqa.io, etc.) to ‘Allow’.
